Terms of Use
Effective Date: 9 June 2025
Welcome to Face Front. These Terms of Use (“Terms”) govern your use of our website (facefront.co.uk) and the services we provide. By purchasing our services, you agree to be bound by these Terms. Please read them carefully.
1. Our Services
Face Front (“we”, “us”) provides a “done-for-you” service creating AI-generated spokesperson videos (“Videos”) for businesses and individuals (“Client”, “you”). Our services are described in the packages available on our website.
2. The Process & Client Responsibilities
The process begins after you have selected a package and booked a consultation. The Client is responsible for providing the final script for the Video. We may provide consultation and a framework to help refine the script, but the final content, its accuracy, and its legal compliance are the Client’s responsibility. Upon receipt of the final script and payment, we will commence the production process. We will deliver the final Video in a standard digital format (e.g., MP4).
3. Payments
All services must be paid for in full before the production process begins. All prices are listed in GBP and are exclusive of VAT unless otherwise stated. Payments are processed through a secure third-party payment gateway.
4. Intellectual Property Rights
You retain all intellectual property rights to the scripts you provide. Upon our delivery of the final Video to you, we grant you a perpetual, worldwide, royalty-free license to use, reproduce, and display the Video for your business purposes. We reserve the right to use the final Video in our public portfolio unless you notify us in writing beforehand.
5. Revisions
We are committed to your satisfaction. Our packages include a revision process as outlined in our Refund Policy. A revision constitutes a request to re-generate a portion of the Video due to demonstrable issues with the AI generation. A change to the provided script after production has begun is not considered a revision and may incur additional charges.
6. Limitation of Liability
To the maximum extent permitted by law, Face Front shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our services. Our total liability to you will not exceed the amount you paid us for the service in question.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales.