About us
Facefront Reception is built and run in Greater Manchester by Moor Digital Marketing Ltd. We set up AI receptionists for UK businesses, and then we keep looking after them: reading the calls, tuning the scripts and sending a one-page report every month.
Who we are
Facefront is run by a small team in Greater Manchester that has spent years building CRM, automation and AI systems for businesses. We build your assistant, we look after it, and when you ring us, you get one of us, not a call centre.
Why we built it
The phone ringing while the person who should answer it was busy doing the work. Voicemail loses most of those callers. A human answering service takes a message you still have to return. We wanted the call to end with the customer booked in.
The rules it always follows
Automated, in its first sentence, on every call. It never pretends to be a person and never has a human name.
Anyone who wants a person gets a call-back, straight away.
No legal, financial or medical advice, ever.
Fixed, tested scripts for urgent calls. Never improvisation.
What we won't take on
We don’t answer for funeral directors, care agencies, nurseries, private GP services or financial advisers, and we’ll tell you if we think yours is one of them.