Plain pricing
One monthly price with the minutes included. No per-call meter, no separate phone bills, no contract with a padlock on it. If it stops earning its keep, give us 30 days’ notice.
Local
£149
a month
200 minutes included · roughly 60 to 120 calls
For a single-site business that can’t always get to the phone.
Established
Most chosen
£249
a month
450 minutes included · roughly 130 to 280 calls
For businesses where the phone is the front door. Everything in Local, plus:
Multi-site
£449
a month
1,000 minutes pooled · up to 3 locations
For agencies with branches, clinic groups and multi-office firms. Everything in Established, plus:
Setup is £299, done entirely by us. All prices exclude VAT.
Not sure which plan?
Ask here and get an answer straight away, any time. Or ask it to ring your mobile so you can hear the receptionist for yourself.
What you get
The price covers the whole front desk, not just a phone line. Here is the full list, so you can weigh it properly.
Your own dedicated number and divert code
Set up for your exact phone provider
An assistant built on your business
Your services, areas, prices you’ve set and opening hours
Your diary connected
Real free slots offered and booked on the call, in a diary that syncs with Google or Outlook
Test calls with you before go-live
You hear it before your customers do
Texts to you and to every caller
Who rang, what they wanted, what got booked
Urgent-call rules, written and checked
Who gets put through, and when: the right route every time
A review call a week after go-live
We tune it against your real calls
A one-page report every month
Calls answered, jobs booked, what they were worth
If you go over
Extra minutes are 55p each, billed by the second, and you’ll never discover them on an invoice. Your monthly report shows minutes used, and if you’re heading over two months running we’ll recommend the next plan up before overage costs you more than upgrading would.
The comparison you should make
We publish this because we’re happy for you to check it.
A part-time receptionist
20 hrs a week
About £1,222 a month with employer’s NI and pension, and gone by 1pm.
A human answering service
AnswerConnect, published rates
£205 a month for 150 minutes, then £1.75 a minute. Mostly messages you still return.
Facefront Reception, Established
Day and night
£249 a month for 450 minutes. The call ends with the customer booked, not noted.
Receptionist cost from gov.uk wage, NI and pension rates, April 2026.
Questions
30-day rolling. Cancel with 30 days’ notice, no fee, no retention team.
Real work: your dedicated number, building your assistant on your business’s information, connecting your diary, test calls with you, the divert guide for your exact provider, and a review call a week after go-live.
Talk time on calls we answer for you, billed by the second. Wrong numbers and sales calls we see off in seconds cost you pennies.
No, they’re a monthly allowance and reset each month. Fair use means genuine inbound calls for your own business.
No. Your number stays and a simple divert brings us the calls you can’t take. Turn it off any time.
Yes, and yes. It says so at the top of every call. Callers stop caring a few seconds in, once they’ve got the appointment they rang for.
They get one. Anyone who asks for a person, or whom the assistant can’t understand, is promised a call-back and you’re texted straight away. It never argues with a caller.
It books into a diary that syncs with Google or Outlook, and sends every caller’s details by text and email. Linking to property, practice or case-management software is quoted separately; we’ll tell you before you sign whether yours can be done.
Hear it first
Ring 0161 519 4801 and tell it what your business is called. You’ll hear exactly what your customers would hear, then you can decide.